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Things You Should Know Before You Mail
Anything?
1. Know Your Target Market. Who are you
selling to?
Are they going to be interested in your
product? What benefits does your offer
provide? A targeted list will probably do
better then a non-targeted list. All things
being equal, it makes sense that people, who
have purchased items like yours before, will
be your best marketing bet. Knowing your
market can help determine what kind of
promotion you will be offering whether it is
couponing or just letting someone know you
are there.
2. Know Your Lists
There are list sellers and then there are
List Brokers. At the least, your broker
should be a professional listed in Standard
Rates and Data. Your list broker should be
willing to take the time to match your
offer; as best as is possible, to a
specific list he believes will do the best
for you. Anyone can call themselves a list
broker and rent you names from the phone
book. A professional broker, such as Loft 9
Marketing, cares about your business. We
know that if you do well working with us,
you will keep coming back.
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3. Know Your Break Even Point on Your Mail
Piece.
How many sales must you make to cover your
costs of mailing? Figure the cost of the
list, the stock used for the mail piece and
the postage. You should also figure in your
cost of labor, though many marketers
discount this cost when first starting out.
Quite often, a more expensive product sold
to fewer customers, will work out much
better for you than an inexpensive product
that must be sold to many customers in order
to reach that same break even point. There
are exacting formulas available to figure
this out.
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4. While in the early stages of a Direct
Mail campaign...
You may make a profit mailing to a list of
prospects who are not already your
customers. Ultimately though, even a well
run mail order company can lose money on
"The Front End". What you want is to
generate a maximum number of new customers.
Once you have these new customers, you
supply "back end offers" to them. Again and
again. You may also, eventually, rent or
sell your mail list. Your current customers
are always your best customers. Continue to
sell to them. If you only have a front end
offer, programs like "The Money Doctor" or
"People Helping People", etc, you will have
a much more difficult time getting anywhere,
especially for high end offers. You have one
shot and if that does not work, kiss your
money goodbye. There are no guarantees and
this type of program is more like gambling.
5. You will always get a higher response to
a mailing...
From those who have responded before...
Always re-mail new offers or add-ons to your
responders. Once you have a customer or
potential customer, hold on to them. Provide
them with the product and service necessary
to keep them doing business with you instead
of someone else. Keep those "back end
offers" flowing. Collect a lot of buyer's
names, and we will put your list up for
rent.
6. Most of what you have heard as being mail
order gospel is wrong.
How to do it and what your return will be?
No one knows, and that's a fact. No one can
tell you what you will do on any mailing.
Even if the printed mailer has the exact
same information as a mailer that returned a
5% response, that piece will more likely not
yield the same result in a different city.
All they may be able to tell you is simply
what they have done, and they may be
stretching the truth. TEST! TEST! TEST! You
have to test it yourself by doing the
mailings and trying the lists and keeping
track of what works and what doesn't. Once
you find a list that works, make sure any
additional names you rent from the same list
are really from the same list and just as
fresh, then run with it.
7. Believe it or not, what you are doing,
what this is, is a business.
Treat it like a business. So many mail order
marketers treat what they are doing as if it
were a hobby or that "if you MAIL IT, they
will come". These folks are in for a big
surprise and disappointment. Doing mail
order right requires just as much effort as
doing any other kind of business. Research
it. The library, local bookstores, the web
and a competent list broker, are your best
friends.
8. Carefully consider if you really want to
send bulk mail as opposed to first class.
While bulk mail is less expensive, there are
some things to consider:
A. If you send bulk mail, your letters will
not be forwarded.
B. Bulk mail may be less likely to be
opened.
C. From what we've been told, bulk mail
often languishes out of the way in some dark
corner of your post office. We have also
heard, though we don't know for sure, that
bulk mail is often given the old heave-ho,
instead of being delivered.
If you really want to do bulk mail, YOU WILL
NEED TO TEST. Be sure to Only mail from a
central postal station that handles bulk
mail, not your local post office.
9. Your mail piece can be a letter, or a
postcard or a booklet. Or can it?
The chances of someone actually looking at
your mail piece can be better if it has a
personal look, or has an appearance that
says, "Open Me". Of course, that mail piece
has to be good copy in order to get a
response. Post cards can work for generating
leads or inquiries, but they don't have the
space needed for the length of copy usually
used to sell a product. If you print "Please
Forward" on the envelope, the mail piece
will be forwarded if there is a forward
address. Otherwise, if it is not deliverable
to the address on the envelope, it will
probably be returned to you. We have found
that a two page or longer letter, if well
written, provides superior response. There
is no such thing as too long a mail piece.
There are only mail pieces that your
prospects open and read, or do not open and
do not read.
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10.
Be prepared
for returns and hearing people tell you that
they have received several offers just like
the one you are sending.
When Loft 9 Marketing receives lists from
their list owners, the lists are gone over
by our fulfillment house. Bad data is looked
for and if found, the name is removed. The
list is run through the US Post Office's
Change of Address data base. This scrubs out
a lot of names on a list that may not be
mailable because the prospect has moved.
Not all bad names and bad data can be
removed. Also, older people make up a
large part of these lists. People do die
between the time they bought a program and
the time the list is delivered to you. Do
not think that because you receive some
returns that say the recipient is deceased,
that this is a bogus name. The techniques
available are just not perfect. Bad names
will slip through. Though Loft 9 Marketing
prides itself on having the cleanest lists
in the biz op community, you will probably
receive nixies. How many you receive depends
on a lot of things. But you should be
prepared to receive them. Anything under 10%
returns is considered normal in this
business. Do not ask for a refund. If there
are a lot more than that, hold on to the
returns and let us know. Without the
returns, all of them, we cannot help you, as
we will need proof. Sometimes you may
receive a lot of nixies and no sales. This
can happen for a number of reasons. We
provide targeted responsive lists that work
for 80% to 90% of our mailers who mail them.
They do not work for everyone every time.
If this bothers you, don't mail. |
Other
Questions You May Have...
Some of the questions you may have when starting a
successful advertisement campaign are: How can you use direct mail advertising to expand
your customer base and increase your profits? Should you
use letters or postcards or snap packs &
what other types of direct mail pieces are there? How
can you increase your direct mail response? These are
just a few of the questions
answered on this website.
How Do I Use
Direct Mail to expand my customer base and
increase my profits?
Systematic Direct Marketing. In order to attract, retain
and nurture a list of
highly profitable
customers, you need to craft your direct
mail around a number of marketing activities that
can start in a fairly simple way, but over time develop
into a highly sophisticated set of
processes. Each direct marketing cycle will create a set
of clients who can start providing you with referrals.
These low cost prospects will supplement the prospects
that you attract through your normal ongoing lead
generation techniques, yielding an ever-increasing
prospect base for you to convert into customers.
Direct mail can be a powerful addition to your overall
marketing program. But it requires quite a bit of
research and planning to do it right.
What
type of Mailer should I use?
That is a question of how much information you are going
to provide your potential buyers. Will you be
using images to convey a message? Are You Pre-Qualifying
someone using a financial institution? Will there be a
mass amount of verbiage? What are you selling? Will you
be offering discounts? Couponing? Since there are so
many questions, we can help you make the right choice
based on your business and the offers you are making.
So Now the Big Question - Why
Should "I" Use Direct Marketing
Services?
Direct marketing
addresses some of the biggest
challenges in advertising a
business -
lead generation,
converting those leads into
high quality customers,
and then systematically growing
customer profitability.
Marketing experts estimate that
your prospects and customers are
bombarded with more than 3,000
marketing messages (direct mail,
email marketing, radio/TV
advertising, billboards) – every
day. Direct advertising helps you
get through the ‘marketing
noise’, and delivers a
high return on investment
for your advertising
dollar.
With consumers being presented
with so many choices, they
seldom, if ever, buy at the
first contact. In fact, it can
take anything from 5 to 15
contacts before they have
sufficient trust in you to
finally buy your product.
Little wonder that so many
entrepreneurs and sales people
hate cold calling as
the chances of early success are
very low. An
alternative to the pain of cold
calling is a consistent set of
processes that attracts
qualified leads to your
business, and then keeps them
‘in the loop’ until they convert
into customers.
Systematic Direct Marketing
is that set of processes - a
strategy
based on direct marketing
methods which
will deliver an immediate and
sustainable sales improvements:
-
Your lead generation costs
will decrease.
-
Converting leads into sales
will not be due to over the
top price discounts.
-
Your quality clients will
form enduring relationships,
providing you with
profitable repeat sales.
If
direct marketing is the
solution, why isn’t everybody
adopting this Strategy?
For starters, many business
executives get seduced by
glamour advertising – where
advertising agencies vie to see
how ‘creative’ they can be with
your advertising budget. Sadly,
this approach is both expensive
and ineffective. Even worse, no
measurement criteria are
established to track the
effectiveness of these expensive
advertisements. Literally a case
of pay and pray.
Possibly the main reason that
many businesses don’t base their
advertising strategy around
this type of advertising
is
that it requires setting up
several marketing processes, and
many smaller business owners
don’t have the direct marketing
know-how nor do they have the
time to do this.
The good news is that most of
these systems are not
too difficult to set up, and
many are relatively inexpensive
to implement. The smart approach
to systematic direct advertising
is to introduce the easy /
low-cost approaches first, and
then use the newly-generated
additional cash flow to fund the
more sophisticated and more
expensive methods.
Want to get started, but don’t
know how?
Our
company has been delivering
direct marketing services
to both large and small
businesses. We can deliver a
practical advertising solution
that suits your needs, stage of
marketing sophistication, and
budget.
Contact Loft 9 Marketing 623-266-2084 – we
can start delivering direct
marketing results within in a
few weeks.
Call 623-266-2084 for
more information about Direct Mail Marketing. |